Ankit Sharma

Project Coordinator - British Telecom
Gurgaon
Active: 20 Jan, 2018
  • Expericen : 2 - 5 Years
  • India

Work Experience

Project Coordinator British Telecom

( November 2015 to present )
Below mentioned are the responsibilities of SRM : • Receive,Validate & Assign customer Complex Service Request (CSR) • Clean check: Request missing or correct information • Request Technical Design • Request Cost and Build Pricing according to guideline (3d party supplier, SQE/rSQE for BT products (ex: IPCG), 3d party supplier Intrepid etc.) • Populate Quote Response to Customer • Request and gather Required information and documents for ordering • Create or update asset in Inventory (domestic tool, BFG, Commercial Inventory, Expedio etc.) • Create and submit Supplier Order to Delivery agency (Service Delivery, 3d party etc.) • Update requestor (internal or external customer) about the status of his request • Update request tracker • Create and update quote and order request report status • Monitor delivery • Keep customer informed • Order quality closure • Asset inventory update • Trigger billing

Education

BCA- ( Passed In )

Language Known

Awards

Certificate

( awarded in )
Key Skills:

Additional Information